queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 278,287 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 2135
 
1 2 3 4 5
Review of Outpatient Team 3,
13th August 2022


Everyone involved in the Cardiology team were kind and explained everything to me as the journey through my outpatients appointment unfolded.


N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
12th August 2022


Once I got to see a doctor it was fine. However I was at the a&e for 12 hours and only 20 minutes of that was with the doctor.


I'm sure this is not just my experience, but the wait times at a&e are not good at all. There was only one doctor at the time. General communication about what is happening, what's happening next etc needs to be improved. I think as long as people are made aware what to expect, it may not be good, but as least people will know and not have to keep on chasing to find out when they will be seen or when results are ready.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
12th August 2022


The nurses and healthcare workers were caring, friendly and efficient. Always has a smile and positive attitude. Discharge was quick and efficient.


MRI scan could have been done sooner?

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Tropical Bay,
12th August 2022


It is near our home


N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of Haemoglobinopathy,
12th August 2022


My answer is a reuw reflection of the treatment I receive.


Nothing currently comes to mind.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
11th August 2022


Spent over 9 hours in majors B to see a doctor only to be told than my dad needed to go for an X-ray. Why didn’t they do that before he saw the the doctor? This only delayed things even more.


Arranged X-rays before meeting with the doctor

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
11th August 2022


I was treated very well


Waiting time

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
11th August 2022


The 111 service told me to report to A&E for a sepsis check because my blood pressure was very low and I have a leg infection. 111 booked me in at Queens hospital A&E. When I arrived at A&E they did not have my 111 booking, and knew nothing of a sepsis check. After some two hours of triage, assessment and a very helpful doctor, who recommended a reduction in my blood pressure medication, I was told I needed a sepsis check. I gave a blood sample, but was waiting for a further two hours. I asked the receptionist how long it would be, because I needed to look after a child. The receptionist said it was ok for me to leave, and if any concerns were raised by the blood test result, then I would be contacted. So I departed. I contacted my GP and explained that my blood pressure medication needed to be reduced. But the hospital notes stated I'd walked out, and there was no mention of the A&E doctors recommendation that my blood pressure medication should be reduced. My GP agreed, and amended my prescription.


1, processed the 111 booking for me. 2, given me a sepsis check from the outset. 3, recorded the A&E doctors recommendation to reduce my blood pressure medication. 4, stated in the A&E notes that I had departed with permission

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
11th August 2022


All staff are kind, caring and helpful and commuted


I think the hospital in general is under staffed

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Queen's Frailty Unit ,
11th August 2022


My GP referred my husband to the Frailty Unit as he was extremely unwell. We were seen immediately after arriving and numerous tests were carried out straight away. He was then given a bed and stayed overnight in the unit. He was then transferred the next day to a ward which is where he is presently staying, while more tests are carried out. Our experience was of complete efficiency by all of the staff in the unit and we were extremely pleased that my husband was getting the help that he needed.


Cannot think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2