St. Lukes Hospice

Stamford Road, Turnchapel, Plymouth, PL9 9XA
 
1 2 3 4 5 2,490 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
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Page 1 of 249
 
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team,
13th November 2023


The team of Angels who work in St Luke’s Plymouth are an exceptional group of people who care so much for the people in there and their families. The end of life is made so much easier because of the kindness and love from those Angels. Thank you so much for loving my Mum and Dad. x

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Care and treatment
1 2 3 4 5
Staff
1 2 3 4 5
Trust Staff
1 2 3 4 5
Satisfied with support
1 2 3 4 5
1 2 3 4 5
Review of St Luke’s Turnchapel EoL Urgent Care,
25th October 2023


Nothing was too much trouble felt very at ease. Always asked family members if they were alright always made sure we had telephone number and to cal if worried about anything.

Suggested improvements
Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Medical Outpatients, written by a patient
25th October 2023


Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Luke’s Turnchapel Community Team,
25th October 2023


I had complete confidence in Debbie's ability to make things better for me.

Suggested improvements
Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Luke’s Turnchapel EoL Urgent Care,
25th October 2023


I could not have managed without the love and care from the teams of St. Luke's. They were truly amazing, going over and beyond with their care for my husband and for the whole family.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team,
16th October 2023


Both my wife and myself felt we mattered.

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Luke’s Turnchapel Community Team,
11th October 2023


Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a patient
11th October 2023


Because your all brilliant.

Suggested improvements
Nil.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Medical Outpatients, written by a patient
11th October 2023


From the moment I walked in the staff were friendly and the information I received was useful.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a family member
11th October 2023


The caring team were loving and gentle in their care, and the nurses were the same, doing all they could before my wife went into the hospice. They also did their best to make sure that I (her husband) was alright. Once my wife was admitted, they cared for her, and gave her the medication to sedate her, give her peace, and freedom from pain.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
 
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Page 1 of 249

St. Lukes Hospice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

 

Resources

Short link to review St. Lukes Hospice: http://iwgc.net/ejn4e